FORT LAUDERDALE, FL / April 1, 2025 / Aviation News – Sheltair Aviation proudly announces that ten of its Fixed Base Operations (FBOs) have been celebrated in the prestigious AIN 2025 FBO Survey, leading the industry with remarkable achievements. This success highlights Sheltair’s unwavering commitment to excellence in both customer service and operational quality.
Among the outstanding performances, four Sheltair FBOs proudly stand in the Top 5% (TPA, FLL, ORL, and DAB), exemplifying exceptional service and top-notch facilities. Additionally, three locations have secured spots in the Top 10% (JAX, BJC, and PIE), and three more in the Top 20% (PMP, SAV, and ECP), reinforcing Sheltair’s role as a beacon of leadership in the FBO network.
Sheltair MLB has been honored as the “Most Improved” FBO, showcasing a dedication to elevating customer experiences and operational efficiencies. Furthermore, Sheltair DTO has earned recognition for having one of the “Best Customer Service Representatives (CSRs)” in the nation, a testament to the company’s relentless pursuit of customer satisfaction.
“We are incredibly proud of these accomplishments and grateful to our devoted team members whose hard work and passion make these accolades possible,” said Lisa Holland, President and CEO of Sheltair. “Being recognized as the top FBO network by AIN 2025 speaks volumes about our collective commitment to excellence, including service to our guests and the communities we serve.”
A special commendation goes to seven exceptional Sheltair teammates who went Above & Beyond in their service to customers: Yascara Sanchez (LAL), Ashley Rainer (BJC), Erika Estrada (DAB), Ciara Read (FLL), Valentina Vales (ORL), Leigh Kendziorski (SAV), and Amanda Andrix (TPA). Their dedication exemplifies the extraordinary service that defines Sheltair.
As Sheltair continues its mission to deliver world-class service at all of its FBO locations, the company is poised to set new benchmarks in customer satisfaction, safety standards, and operational excellence.
About Sheltair
Sheltair is a family-owned company that enjoys a national reputation for its superior customer focus and service-driven corporate culture. Founded in 1963 by Jerry Holland, father of current Sheltair President Lisa Holland, it is the nation’s largest privately-owned aviation network, proudly operating 16 award-winning FBOs and a portfolio of over 4.8 million square feet of aviation-related properties under the mission of Family First. Fuel. Build. Serve.
ABOUT AVFUEL CORPORATION
Avfuel provides fuel and services to the global aviation industry and is the leading independent supplier in the United States. Established as a supply and logistics company 45 years ago, Avfuel is core competent in every aspect that surrounds the delivery of fuel – from refinery to wingtip. Avfuel combines global access with personalized service throughout a fueling network of more than 3,000 locations worldwide and 650+ Avfuel-branded dealers. Our 100% dedication to aviation demonstrates our passion and commitment to a global community that prospers on the movement of goods and services around the world.
Contacts: Avfuel Corporation: Marci Ammerman, Vice President Marketing, 734-663-6466, [email protected], www.avfuel.com, facebook.com/avfuel, Twitter: @Avfuel